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        Transformative service research: An agenda for the future

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        Transformative service research: An agenda for the future (418.9Kb)
        Date
        2013-08
        Author
        Anderson, Laurel
        Ostrom, Amy L.
        Corus, Canan
        Fisk, Raymond P.
        Gallan, Andrew S.
        Giraldo, Mario
        Mende, Martin
        Mulder, Mark
        Rayburn, Steven W.
        Rosenbaum, Mark S.
        Shirahada, Kunio
        Williams, Jerome D.
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        URI
        https://commons.lib.niu.edu/handle/10843/18529
        Collections
        • Department of Marketing Faculty Publications
        • Scholar's Collection

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