Now showing items 1-2 of 2

    • Do quality organizations utilize their internal audit departments differently? 

      Garling, Matthew E. (Northern Illinois University, 1996)
      For purposes of this paper, internal audit is defined as the function whose original job is to benchmark compliance with management controls and standards. The internal audit function may be a separate department, or it ...
    • Measuring the Costs of Quality 

      Machnik, Susan L. (Northern Illinois University, 1999)
      Familiarity with quality loss reduction models and methods should be a priority for many U.S. manufacturers because costs of quality represent a significant percentage of total sales each year. This thesis provides an ...